The terms and conditions that apply when you use our website or book a tour with us.
By accessing our website or booking a tour with Turkey City Tours, you agree to be bound by these terms of service. If you do not agree with any part of these terms, please do not use our services.
All bookings are subject to availability and confirmation. A booking is only confirmed once you have received a confirmation email from us. Payment is required as outlined in your booking confirmation, typically a deposit at the time of booking with the balance due 7 days before the tour.
We make every effort to ensure that tour descriptions, itineraries, and images on our website are accurate. However, tours may be subject to minor changes due to weather, local conditions, or other factors beyond our control. We will notify you of any significant changes as soon as possible.
You are responsible for ensuring that you have the necessary travel documents, visas, and insurance for your trip. You must arrive at the designated meeting point on time. Turkey City Tours is not responsible for any costs incurred due to late arrival or failure to meet the group.
You must inform us of any medical conditions, allergies, or physical limitations that may affect your ability to participate in a tour at the time of booking. Some tours involve physical activity and you participate at your own risk. We reserve the right to refuse participation if we believe it poses a safety risk.
Turkey City Tours acts as an organiser and intermediary between you and local tour operators, guides, and service providers. While we carefully select our partners, we are not liable for any injury, loss, damage, or expense arising from the actions or negligence of third-party providers.
All content on our website including text, images, logos, and design is the property of Turkey City Tours and is protected by copyright law. You may not reproduce, distribute, or use any content from our website without our written permission.
Our guides may take photographs during tours for promotional purposes. By participating in a tour, you consent to being photographed and to the use of those images on our website and social media. If you prefer not to be photographed, please inform your guide at the start of the tour.
These terms are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to update these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes are posted constitutes acceptance of the revised terms.
If you have any questions about these terms, please contact us at hello@turkeycitytours.com or write to us at 47 Ecclesall Road, Sheffield, S11 8PR, United Kingdom.
Last updated: March 2026