How we collect, use, and protect your personal information.
When you book a tour or contact us through our website, we collect personal information including your name, email address, and any details you provide in your message. We also collect basic usage data through cookies to understand how visitors use our site.
We use your personal information to process bookings, respond to enquiries, send booking confirmations, and provide customer support. We may also use your email to send occasional updates about new tours or promotions, but only if you have opted in.
We do not sell, trade, or rent your personal information to third parties. We may share your details with trusted tour operators and guides in Turkey solely for the purpose of delivering the tour you have booked. These partners are required to keep your information confidential.
Your personal data is stored securely on servers located in the United Kingdom. We use industry-standard encryption and security measures to protect your information from unauthorised access, alteration, or disclosure.
Our website uses cookies to improve your browsing experience and analyse site traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect some features of the website.
Under UK data protection law (UK GDPR), you have the right to access, correct, or delete your personal data at any time. You also have the right to object to or restrict how we process your data. To exercise any of these rights, please contact us at hello@turkeycitytours.com.
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, typically for up to 3 years after your last interaction with us. After this period, your data is securely deleted.
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party websites you visit.
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
If you have any questions about this privacy policy or how we handle your data, please contact us at hello@turkeycitytours.com or write to us at 47 Ecclesall Road, Sheffield, S11 8PR, United Kingdom.
Last updated: March 2026